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Sirius Staffing
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https://www.siriusstaffing.com
https://www.siriusstaffing.com
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Kristina Minyard
Account Manager
Job Description
Sirius Staffing is seeking a proactive and detail-oriented Account Manager to serve as the primary on-site representative between our agency, client management, and on-site personnel. This role ensures seamless workforce operations by overseeing contractor engagement, compliance, and performance while driving quality, safety, and retention initiatives. The ideal candidate is a strong communicator and relationship builder who thrives in a fast-paced environment, with proven experience in workforce management, employee engagement, and client-facing account management.
Job Responsibilities & Expectations:
Client & Contractor Liaison
• Serve as the on-site agency representative and liaison with client leadership.
• Conduct regular staff meetings and maintain open communication channels with contractors and client stakeholders.
• Address operational, resource, and personnel issues promptly and professionally.
Employee Management & Engagement
• Oversee onboarding, new hire orientations, and employee separation processes.
• Provide ongoing mentoring, recognition, and support to contractor employees.
• Proactively address performance, attendance, safety, and behavior concerns.
• Develop and execute morale and engagement programs to reduce attrition.
Compliance & Training
• Ensure all contractors complete required safety and compliance training.
• Maintain accurate records of certifications and documentation.
• Support Worker’s Comp cases and administer company policies (e.g., timekeeping, vacation, safety guidelines).
Timekeeping, Payroll & Reporting
• Manage and reconcile contractor timekeeping and billing processes.
• Ensure weekly payroll accuracy and timely timesheet submissions.
• Provide weekly workforce status reports, including hiring activity, separations, and active rosters.
• Deliver Quarterly Business Reviews covering attrition, time-to-fill, pay rate benchmarking, and market trends.
Process & Performance Oversight
• Monitor contractor retention and track quality metrics.
• Recommend and administer pay rates as approved by client management.
• Ensure contractor badge requests and onboarding logistics are handled on time.
• Implement performance review processes and share feedback with employees.
Sirius Staffing is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.
Job Responsibilities & Expectations:
Client & Contractor Liaison
• Serve as the on-site agency representative and liaison with client leadership.
• Conduct regular staff meetings and maintain open communication channels with contractors and client stakeholders.
• Address operational, resource, and personnel issues promptly and professionally.
Employee Management & Engagement
• Oversee onboarding, new hire orientations, and employee separation processes.
• Provide ongoing mentoring, recognition, and support to contractor employees.
• Proactively address performance, attendance, safety, and behavior concerns.
• Develop and execute morale and engagement programs to reduce attrition.
Compliance & Training
• Ensure all contractors complete required safety and compliance training.
• Maintain accurate records of certifications and documentation.
• Support Worker’s Comp cases and administer company policies (e.g., timekeeping, vacation, safety guidelines).
Timekeeping, Payroll & Reporting
• Manage and reconcile contractor timekeeping and billing processes.
• Ensure weekly payroll accuracy and timely timesheet submissions.
• Provide weekly workforce status reports, including hiring activity, separations, and active rosters.
• Deliver Quarterly Business Reviews covering attrition, time-to-fill, pay rate benchmarking, and market trends.
Process & Performance Oversight
• Monitor contractor retention and track quality metrics.
• Recommend and administer pay rates as approved by client management.
• Ensure contractor badge requests and onboarding logistics are handled on time.
• Implement performance review processes and share feedback with employees.
Sirius Staffing is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.
Meet Your Recruiter
Kristina Minyard
VP Operations
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Discover exciting job opportunities in the vibrant area around Whitsett, North Carolina! Nestled in the heart of the Piedmont Triad region, Whitsett offers a perfect blend of Southern hospitality and dynamic growth. With close proximity to Greensboro's cultural landmarks such as the Weatherspoon Art Museum and the Greensboro Coliseum Complex, there's no shortage of enriching experiences. Indulge in North Carolina's renowned barbecue scene, explore charming local boutiques, or catch a game at the Greensboro Grasshoppers stadium. Embrace a fulfilling career in this thriving community that boasts a rich tapestry of history, arts, and recreation. Check out our job listings today and take the first step towards a rewarding career in Whitsett!