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Customer Service Representative

West Monroe, LA 71291

Posted: 09/26/2025 Job Category: Administrative Job Number: KG445561925

Job Description

Customer Service Representative
Location: West Monroe, LA 71294
Start Date: October 20, 2025
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Pay Rate: Up to $14.00/hour
Assignment Length: 12 months (contract)

Overview
We are seeking a Customer Service Representative to join our team in West Monroe. This role is responsible for providing excellent customer support, handling inquiries, and ensuring a positive customer experience.

Key Responsibilities
  • Interact with customers in person, over the phone, or by mail to provide information about accounts, products, and services.
  • Receive and process orders, handle returns or special requests, and resolve customer complaints.
  • Provide details regarding product use, pricing, service changes, discontinuations, and shipping.
  • Investigate and correct errors in customer or company records.
  • Adjust billing or service issues and coordinate with other departments to meet customer needs.
  • Refer product or service failures to appropriate teams for resolution.
  • Interview customers to gather information and explain available services.
  • May solicit the sale of new or additional products and services.
  • May request credit records or visit customers’ premises to resolve problems.
Qualifications
  • Up to 2 years of directly related education, training, and/or experience preferred to gain job know-how.
  • Strong communication, problem-solving, and customer service skills.
  • Ability to manage multiple tasks in a fast-paced environment.
Additional Information
  • Job Schedule: 5 days per week, 8 hours per day.
  • Interview Date: October 7, 2025, between 8:30 AM – 2:00 PM.
EEO – Equal Opportunity
Sirius Staffing is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.
 

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Dallas Tooley

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About West Monroe, LA

Ready to discover exciting job opportunities near West Monroe, Louisiana? This vibrant region nestled in the heart of Ouachita Parish offers a perfect blend of Southern charm and thriving professional growth. Home to the magnificent Black Bayou Lake National Wildlife Refuge, the iconic Biedenharn Museum & Gardens, and the renowned Strauss Theatre Center, West Monroe boasts a rich cultural scene. From savoring delicious Cajun cuisine to exploring the tranquil Kiroli Park, this area provides a unique backdrop for career advancement and a high quality of life. Join us in exploring job listings in this enchanting region and unlock your potential in West Monroe, Louisiana!