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Client Coordinator-EXWKSJP00000336
Job Description
Sirius Staffing is seeking a dependable and detail-oriented remote Scheduling Coordinator to support client communication, provider coordination, case tracking, and administrative operations.
Pay Range: $15.00–$24.00/hour
Training Schedule: Monday–Friday, 8:00 AM–4:30 PM CT
Regular Schedule After Training: Monday–Friday, 10:30 AM–7:00 PM CT
Position Summary
The Scheduling Coordinator is responsible for responding to inquiries, assigning providers, maintaining accurate case information, tracking report status, performing data entry, and ensuring cases are processed accurately and in a timely manner.
Key Responsibilities
- Respond to inquiries from clients, physicians, nurses, and authorized representatives.
- Contact providers for assignments and update case information.
- Perform accurate data entry, case tracking, documentation, and filing.
- Monitor pending reports and communicate with the Quality Assurance team.
- Verify client information and maintain accurate database records.
- Track cases and assist with ensuring timely completion.
- Handle customer concerns and escalate report issues when necessary.
- Perform general administrative duties including typing, emailing, filing, and proofreading.
- Maintain confidentiality and follow HIPAA and company compliance requirements.
Qualifications
- High School Diploma or GED
- Previous administrative, scheduling, customer service, or related experience preferred.
- Proficiency with Microsoft Word, Outlook, Excel, and general computer systems.
- Minimum typing speed of 40 WPM.
- Strong communication, organization, and attention to detail.
- Ability to manage multiple priorities and work independently in a fast-paced environment.
- Ability to maintain confidentiality and comply with HIPAA requirements.
Sirius Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.
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