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Sirius Staffing
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Customer Service Representative
Job Description
Sirius Staffing is seeking a Customer Service Representative for a 1-year contract position in West Monroe, LA. Please contact Sirius today for more information.
The Customer Service Rep interacts with customers and gives information in response to inquiries about accounts, products, and services.
Responsibilities:
- Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail.
- Answer customers' questions regarding products or services and operation or maintenance.
- Receives and processes orders and provides information concerning pricing, changes in service, discontinuance, and shipping.
- Talk with customers by phone or in person to ensure the best service possible.
- Interview customers to obtain information and explain available services.
- Investigates and corrects errors, following customer and company records.
- Adjusts complaints concerning billing or services rendered.
- Refers complaints of product or service failure to appropriate departments for investigation.
- Coordinates customers' service needs with other departments as required to ensure customer service.
- May solicit sale of new or additional services or products.
- May obtain credit records from a credit reporting agency.
- May visit customers' premises to obtain orders or resolve customer problems.
Qualifications:
- High School Diploma or GED required
- 2 years of Customer Service experience
Sirius Staffing is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.
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About West Monroe, LA
Ready to discover exciting job opportunities near West Monroe, Louisiana? This vibrant region nestled in the heart of Ouachita Parish offers a perfect blend of Southern charm and thriving professional growth. Home to the magnificent Black Bayou Lake National Wildlife Refuge, the iconic Biedenharn Museum & Gardens, and the renowned Strauss Theatre Center, West Monroe boasts a rich cultural scene. From savoring delicious Cajun cuisine to exploring the tranquil Kiroli Park, this area provides a unique backdrop for career advancement and a high quality of life. Join us in exploring job listings in this enchanting region and unlock your potential in West Monroe, Louisiana!
