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Posted: 08/07/2024 Job Category: Information Technology Job Number: HA229678729

Job Description

Job Title: Decision Support Analyst

Job Location: Onsite- Collierville, TN

ABOUT THE JOB

The Decision Support Analyst is responsible for overseeing the entire project lifecycle by collaborating with a proficient, internal team of subject matter experts and external consultants. This involves scheduling, delegating, monitoring and prioritizing several ongoing standardized projects and working with program managers and department leads to intake work related to larger strategic efforts. This position is responsible for owning the delivery of projects by managing project timelines, tasks, resources, user expectations and communication.

The ideal candidate will help teams expand their project management competencies by ensuring they have well defined backlogs, prioritizing tasks, conducting capacity exercises and identifying opportunities for process improvement to improve overall work efficiency.

WHAT YOUR DAY WILL LOOK LIKE

Manages third party resources assigned to company projects.
Performs appropriate scope analysis and lessons learned.
Identifies and establishes stakeholders and appropriate project governance.
Identifies and schedules appropriate project team resources.
Formulates functional requirements, defines and documents the scope and objectives of the project based on user needs and demonstrates a thorough understanding of company business processes.
Develops and executes rollout strategies, cut-over plans, end-user training, support and end-user documentation.
Responsible for all project communications.
Manages multiple projects simultaneously.
Provides excellent customer service to all internal and external customers.
Other work-related duties as assigned by your leader.
Regular and reliable attendance is required.
Follows all company policies and procedures.

EDUCATION & EXPERIENCE

Bachelor's degree in business administration, information management, MIS, supply chain, accounting or related field is required.
Two years of experience managing third party technical resources is required.
Project + or Project Management Certification strongly preferred.
Two years of proven experience managing projects related to cloud migrations, enterprise business suite applications or integration platform implementations is highly preferred.

SKILLS & QUALIFICATIONS

Basic SQL experience or report writing is preferred.
Ability to read, write and speak in English is required.
Communicating in Spanish is a valuable skill at Helena.
Computer skills including working knowledge of Microsoft Office are required.
Proficiency in Excel and PowerPoint is required.

WORK ENVIRONMENT & PHYSICAL ASPECTS OF THE JOB

The work environment for this position is that of a typical office environment where the noise level is mostly quiet. This position requires you to use your hands for many different tasks and to talk, hear, walk, stand and sit. You may be occasionally required to lift or move up to 10 pounds.

Meet Your Recruiter

Erin Scharf

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About Collierville, TN

Explore exciting job opportunities in Collierville, Tennessee, a charming town with a wealth of career-growth potential waiting for you. Located in Shelby County, just a short drive from Memphis, Collierville offers a unique blend of Southern hospitality, historic landmarks like the Morton Museum of Collierville History, and a thriving arts scene with the Collierville Town Square and local theaters. Indulge in delicious Southern cuisine, explore the beautiful parks like Johnson Park, and enjoy the small-town charm while still being close to big-city amenities. Join our team and discover why Collierville is the perfect place to advance your career while enjoying a high quality of life. Check out our job listings today and embark on a new career journey in this enchanting region!