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Field Service Engineer

Bedford, MA 01730

Posted: 05/21/2024 Job Category: Engineer Job Number: KG398359521

Job Description

Sirius Staffing is seeking a Field Service Engineer for a long-term Contract opportunity in Memphis, TN
Pay: $28 to $31.25/ hour
*Must be able to attend training in Boston*
Summary:  As a Field Service Engineer (FSE), you will be responsible for the installation, repair, preventative maintenance, and qualification of water purification systems throughout the Memphis, TN Metro area primarily. You will also be responsible for providing backup support to neighboring territories as required.
Essential functions:
  • Install, repair, perform preventative maintenance, and qualify water purification systems.
  • Provide professional service on a timely basis, respecting customer on-site rules and regulations including good on-site housekeeping practices.
  • Accurately complete Work Orders and related documentation, and close Work Orders daily.
  • Provide customers with appropriate documentation of work completed and maintain an accurate daily schedule for internal visibility. Communicate effectively with customers and adapt to repair schedules.
  • Maintain physical consignment inventory in accordance with SOP and ensure tools and test equipment are in proper working order and calibration.
  • Generate leads for new hardware, consumables, accessories, and service contracts via the current CRM tool.
  • Respond to emergencies with a 2-hour callback window and a maximum 24-hour on-site response time.
  • Adhere to NA Fleet Vehicle Policy, vendor credentialing, background checks, and immunization requirements.
  • Submit expense reports every two weeks.
  • Assist with custom engineered system installations with support from the Supervisor, Manager, and/or Custom Systems Team.
  • Associate's Degree in Electrical/Electronic or Mechanical Engineering or equivalent Technical degree. Professional or military electronics/mechanical experience may substitute. Electronics background/experience desired. OR High School diploma or GED with 3+ years of field service experience and/or experience in skilled trade.
  • Willingness to travel overnight as required, both domestic and international (10-60%). Must possess or be eligible to obtain a current passport.
  • Flexibility to work outside of normal business hours, including overtime, nights, weekends, and holidays as required.
  • Proficient with tools and test equipment, effective written and verbal communication skills, basic IT skills, and ability to handle difficult customers and situations.
  • Ability to lift a minimum of 50 pounds without assistance and move up to 165 pounds with assistance.
  • Must be ok with driving 5-6 hours, overnight travel 3-4 times a month
  • Clean driving record for Company Car.
  • Ability to read, write, and speak English fluently.
Note: This position requires a valid passport or eligibility to obtain one. Overnight travel, overtime, and emergency service may be required based on business needs.
Sirius Staffing is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.

Meet Your Recruiter

Kalah Ward
Technical Recruiter

Kalah Ward is an experienced Technical Recruiter with a passion for helping others and building relationships. Her recruiting experience lies in various industries such as Healthcare, Logistics, Engineering, and General Administration. Over the past few years, she has grown in full-life cycle recruiting, strategic sourcing, maintaining a strong social media presence, and managing client accounts.

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About Bedford, MA

Explore exciting job opportunities in and around Bedford, Massachusetts! Located in Middlesex County, just a short drive from Boston, this charming town offers a perfect blend of suburban tranquility and urban convenience. With close proximity to historic sites like the Bedford Flag and the Minute Man National Historical Park, as well as a thriving arts scene showcased at the Higgins Art Gallery, job seekers can enjoy a rich cultural experience while advancing their careers. Indulge in delicious New England cuisine, catch a show at the nearby Merrimack Repertory Theatre, or cheer on the beloved Boston Red Sox at Fenway Park. Embrace the picturesque beauty of nature at nearby Bedford Center Park or take a stroll by the Concord River. Don't miss the chance to grow both personally and professionally in this vibrant and dynamic region!