•    FUNCTION: Information Technology
 •    LOCATION: Memphis, Tennessee, United States
 

DESCRIPTION
 

Role Summary: Supporting role for the Product Owner to translate business needs and requirements into stories for the product backlog for any systems or applications used in the distribution centers for an example Warehouse Management Systems or any other automation or control systems.
 

Responsibilities
 •    Understand user needs and translate them into detailed requirements for the build team
 •    Build use cases, writes, manages and clarifies user stories, visualization, and process flows.
 •    Explain how requirements may be implemented from a functional standpoint and drive/improve user experience.
 •    Stay 2-3 sprints ahead of squad and ensures each feature has a clear definition of done; ensures each feature level deliverable is aligned to a definition of readiness to enter sprint.
 •    Communicate vision to developers and testers. May help write UAT scripts and participate in User Acceptance Testing as needed.
 •    Document confirmed business processes to serve as reference for development and IT support.
 •    Apply business process improvement methods for optimization.
 •    In partnership with the PO, maintain deep understanding of the business processes and requirements to ensure that the squad’s backlog priorities are aligned with business / Group needs.
 •    Track metrics and build reports to measure progress.
 •    Help manage dependencies with other squads’, working closely with squad PO, peer PAs and the Product Manager
 •    Apply compliance requirements within scope of responsibility, ensures SDLC documentation, system configuration and compliance activities are up to date as required.
 •    Understands portfolio of IT systems that the business uses; may specialize in specific applications and as such hold deep product / BPM expertise.
 •    Support and/or facilitate system demos via inspect and adapt workshops as needed.
 Domain Expertise
 •    Proven knowledge and understanding of standard practices, technology and supporting industry principles
 •    Experience gathering requirements and translating into a product vision by leveraging their expertise in product development, engineering and UX
 •    Deep understanding of business/processes and high-level understanding of high-quality digital product delivery
 •    Experienced in managing a product backlog/release plan, tracking team level metrics, attend product team ceremonies, removing blockers (burndown chart, release burn up,
 •    Experienced in developing systems and tools to enable customer interactions and collaboration (e.g., digital self, precision marketing, DAM, immersive technology)
 Product / Digital Expertise
 •    Understanding of customer journeys and customer experience
 •    Foundational skills (at minimum) in Data Engineering, Cybersecurity, Intelligent
 •    Automation and Emerging Technology
 Leadership skills and behaviors
 •    Creates a culture that relentlessly focuses on helping the people and organizations we touch.
 •    Commitment to Our Credo, Diversity, Equity & Inclusion (who we are and what we believe) by ensuring we are attracting, developing and retaining talent that reflect the communities our teams serve.
 •    Equipped with foundational knowledge and methods to identify, engage, and build empathy with their customers, and apply these methods to their daily work
 •    Focuses on Business agility, Agile delivery with a fail-fast mindset, and measurable outcomes
 •    Demonstrated success in leading cross-functional self-organized teams.
 •    Contributes ideas that challenge thinking.
 •    Strong problem-solving skills with ability of accurately analyze situations and reach productive decisions based on informed judgment.