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Patient Service Representative
Job Description
- Greeting patients
- Answers telephone; takes messages; pages staff; screens and manages calls requiring referral to other departments and agencies.
- Data Entry
- Schedules appointments
- Completes patient registration, including all paperwork, records, and eligibility screenings; verifies information and enters data into the computer database
- Ensures accuracy of information by editing paperwork
- Takes steps to resolve errors and problems.
- Answers client questions; makes referrals to other Health Department divisions and to other agencies, as appropriate; types correspondence and reports; provides clerical support at various sites
- High School Diploma or equivalent
- 2 years of clerical work experience
- Customer Service experience
- Electronic Health Record experience, is highly preferred
Meet Your Recruiter
Bailee Stevens
Recruiting Manager
Bailee Stevens is a recruiter bringing a wealth of experience and a genuine passion for building relationships and helping talent find career opportunities. With 14 years’ experience in the industry, she has learned the importance of finding the perfect fit for both candidates and clients. Bailee takes pride in effectively communicating and making a meaningful impact on people’s careers and lives. She has expertise in working in many different industries from Manufacturing, Industrial, Energy, Aviation, Oil and Gas, Automotive, Government, Marine/Shipbuilding, and more. Bailee has been successful in recruiting talent for many different types of positions such as Professional, IT, Logistics, Procurement, Finance/Accounting, Administrative, Light Industrial, Engineering, Healthcare roles, and more.
