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Production Line Lead- Returns
Job Description
Sirius Staffing is seeking a temp to hire Production Line Lead- Returns in Whitsett, NC.
Pay: $25.00/ hour
Summary :
This position is responsible for leading daily customer returns activities, ensuring returned assets are received, inspected, processed, tracked, stored, and prepared for future redeployment. The ideal candidate will have experience in warehouse operations, inventory control, logistics, and team leadership within a fast-paced production environment .
Key Responsibilities
- Lead daily returns operations from receipt through final disposition.
- Coordinate device inspection, triage, grading, storage, and redeployment readiness.
- Monitor return volumes and prioritize workloads to meet operational goals.
- Maintain asset traceability and chain-of-custody throughout the returns process.
- Investigate and resolve inventory discrepancies and asset tracking issues.
- Process inventory transactions accurately within company systems.
- Perform cycle counts, audits, and inventory reconciliations.
- Ensure storage locations are organized, accurate, and audit-ready.
- Manage customer-owned inventory designated for future redeployment.
- Provide daily direction and workload prioritization for returns personnel.
- Train team members on processes, systems, quality standards, and customer requirements.
- Coordinate activities across warehouse, inventory, provisioning, and customer operations teams.
- Promote accountability, safety, quality, and continuous improvement.
- Ensure compliance with security, quality, and operational standards.
- Maintain asset security and customer data protection throughout the lifecycle process.
- Support internal and external audits.
- Track operational metrics and identify process improvement opportunities.
Required Qualifications
- High School Diploma or GED.
- 3+ years of experience in warehouse operations, logistics, inventory control, returns processing, or asset management.
- Experience using inventory management systems and asset tracking tools.
- Strong knowledge of inventory control and warehouse operations.
- Proficiency with Microsoft Excel and reporting tools.
- Strong communication, leadership, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications
- Experience supporting Device-as-a-Service (DaaS) programs.
- Experience with IT asset management, device provisioning, or configuration services.
- Previous leadership or team lead experience.
- Knowledge of supply chain, lifecycle services, or fulfillment operations.
- Audit Compliance Scores
- Customer Satisfaction Metrics
- Productivity and Throughput Performance
Sirius Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.
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About Whitsett, NC
Discover exciting job opportunities in the vibrant area around Whitsett, North Carolina! Nestled in the heart of the Piedmont Triad region, Whitsett offers a perfect blend of Southern hospitality and dynamic growth. With close proximity to Greensboro's cultural landmarks such as the Weatherspoon Art Museum and the Greensboro Coliseum Complex, there's no shortage of enriching experiences. Indulge in North Carolina's renowned barbecue scene, explore charming local boutiques, or catch a game at the Greensboro Grasshoppers stadium. Embrace a fulfilling career in this thriving community that boasts a rich tapestry of history, arts, and recreation. Check out our job listings today and take the first step towards a rewarding career in Whitsett!