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Senior Commercial Operations Specialist
Job Description
Sirius Staffing is seeking a Senior Commercial Operations Specialist (SAP) for a long-term contract opportunity supporting a leading global biopharmaceutical company.
Location: Boston, MA (Hybrid – 1 day onsite per week)
Duration: 12-Month Contract
Sirius Staffing is partnering with a leading global biopharmaceutical organization to identify an experienced Senior Commercial Operations Specialist to support critical commercial operations and order-to-cash activities. This is an excellent opportunity to join a collaborative team where your expertise will directly support revenue-generating operations while driving process improvements across multiple business functions.
This role is ideal for professionals with hands-on SAP experience who have worked within commercial operations, customer operations, order management, or supply chain environments. The successful candidate will partner closely with Finance, Supply Chain, Trade, IT, and Customer Operations teams to ensure accurate order execution, exceptional customer support, and continuous process improvement.
What You'll Do
- Execute and review complex customer transactions with a high degree of accuracy and revenue awareness.
- Manage and support end-to-end Order-to-Cash (OTC) processes.
- Utilize SAP daily to process customer orders, research issues, and support business operations.
- Serve as the primary point of contact for customers and distribution channel partners.
- Analyze operational and financial data to identify discrepancies, revenue risks, and process improvement opportunities.
- Collaborate with Finance, Supply Chain, Trade, and IT to improve workflows, reporting, and system utilization.
- Lead or support cross-functional initiatives focused on operational excellence and continuous improvement.
- Develop and maintain standard operating procedures (SOPs) and process documentation.
- Mentor team members by providing guidance on complex transactions and issue resolution.
- Drive operational efficiencies through process standardization, automation, and improved system utilization.
Qualifications
Required
- Hands-on SAP experience supporting commercial operations or customer order management.
- Experience with Order-to-Cash (OTC), order management, customer operations, commercial operations, or supply chain processes.
- Strong analytical, organizational, and problem-solving skills.
- Excellent communication skills with the ability to collaborate across multiple business functions.
- Bachelor's degree or equivalent professional experience.
Preferred
- Pharmaceutical or biotechnology industry experience.
- Experience supporting wholesalers, specialty pharmacies, or pharmaceutical distribution channels.
- Knowledge of serialization and pharmaceutical distribution processes.
- Experience leading process improvement or continuous improvement initiatives.
Why You'll Want This Opportunity
- Support a globally recognized biopharmaceutical organization making a meaningful impact on patients' lives.
- Work alongside experienced professionals across Finance, Supply Chain, Trade, IT, and Commercial Operations.
- Contribute to high-visibility initiatives that improve business performance and operational efficiency.
- Long-term, 12-month contract with the opportunity to build valuable experience within a world-class pharmaceutical organization.
- Hybrid schedule with only one onsite day per week.
If you're an experienced SAP professional with a background in commercial operations, order management, customer operations, or supply chain, we'd love to speak with you about this opportunity.
Sirius Staffing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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